Legal
Privacy Policy
How we collect, use and protect the personal information you share with Prime Nexus Realty.
Who we are
Prime Nexus Real Estate LLC ("Prime Nexus Realty", "we", "us") is a real estate brokerage based in Dubai, United Arab Emirates. This policy explains how we handle personal information collected through primenexusrealty.com and in the course of our brokerage services. You can contact us at info@primenexusrealty.com or +971 52 890 2349.
Information we collect
When you send an enquiry, we collect the details you provide: your name, email address, phone or WhatsApp number, the subject of your interest, any budget you choose to share and your message. If you become a client, we will also collect the identification and transaction documents that UAE real estate regulations require for buying, selling or leasing property.
We do not ask for, and you should never send us, bank card details or online banking credentials through this website.
How we use your information
We use your information to respond to your enquiry, provide the service you asked about, arrange viewings and valuations, progress transactions, and keep you informed about opportunities that match the criteria you gave us. Our AI-assisted systems may help organise, route and respond to communications, but decisions and advice always involve our team.
We will not sell your personal information. We share it only where a transaction requires it — for example with developers, land department portals or service providers acting on your instruction — or where the law requires it.
Marketing
If you ask us to keep you informed about properties or investment opportunities, we may send you relevant updates by email or WhatsApp. You can opt out at any time by replying to any message or contacting us, and we will stop promptly.
Retention and security
We keep enquiry and client records only for as long as they are needed for the purpose collected, or longer where UAE law or regulation requires. We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
Your rights
You may ask us what personal information we hold about you, request a correction, or ask for its deletion where the law allows. Write to us at info@primenexusrealty.com and we will respond within a reasonable period.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.